Refund Policy

Last updated: 24.09.2026

This policy explains our rules on refunds for Programs purchased on [website URL]. Please read it carefully before making a purchase.

1. All sales are final
Our Programs are digital content that you can access immediately after purchase. Because of this, all sales are final and we do not offer refunds if you change your mind, are not satisfied with a Program, or do not use it.

We encourage you to read the Program description, level, and equipment requirements carefully before purchasing. If you have any questions, contact us at [email] before you buy, and we will be happy to help you choose the right Program.

2. Your statutory rights (EU customers)
By completing your order, you expressly agree that access to the digital content begins immediately and acknowledge that you lose your right of withdrawal once access has started.

3. When we do issue refunds
Refunds are issued only in the following cases. The first is a technical issue on our side: if you cannot access a Program because of a problem with our Website and we cannot resolve it within a reasonable time, you will receive a full refund. The second is a duplicate or incorrect charge: if you were charged twice for the same Program or charged an incorrect amount, we will refund the difference. The third is where a refund is required by applicable law.

4. Subscriptions 
You can cancel your subscription at any time from your account. Cancellation stops future payments, and you keep access until the end of the current billing period. Payments already made are not refundable.

5. How to report a problem
If you experience a technical issue or a billing error, email us at [email] with the email address used for your account, your order number or date of purchase, the name of the Program, and a description of the problem (screenshots help). We will respond within [2–3] business days.

6. How refunds are processed
Approved refunds are issued to the original payment method. Depending on your bank or card provider, it may take 5–10 business days for the refund to appear. Once a refund is processed, access to the refunded Program will be removed.

7. Chargebacks
If you open a chargeback or payment dispute without contacting us first, we reserve the right to suspend your account until the dispute is resolved.

8. Contact
For any questions about this policy, contact us at fitnesrevolucija@gmail.com